What is the return policy of SAMM-Electronics?
For the return policy, see our Terms and Conditions
I am not satisfied with the product. What to do now?
Please contact us by sendig an email to info@samm-electronics.com or contact us by phone at 0031 594 648 997.
Who is responsible for the return costs?
The return costs are paid by the shipping party (the customer).
Do you have a return period?
We apply a return period (cooling-off period) of 30 days.
How do I report a return product?
You will receive a return form after contacting us. This form should be included in the box.
On what basis are you evaluating my return?
The condition of the item will be compared to the condition in which it was shipped upon return.
How do I know if my return has been received and accepted?
Once your product has been received, you will receive feedback about it within 3 working days.
What happens if my return is not accepted by SAMM-Electronics?
If a return is not accepted by SAMM-Electronics, we will contact you to share our findings with you and determine the next steps together.
Who is responsible if a return is damaged?
The responsibility of a return is on the shipping party (the customer).